FAQ
Where does Hobby Box Depot ship?
We currently ship to customers within the United States.
How long does shipping take?
Orders are generally processed within 1–3 business days, followed by an estimated delivery time of 5–12 business days.
Is shipping free?
Yes. We currently offer free shipping within the United States.
How can I track my order?
When tracking information is available, it will be sent to you by email after your order has shipped.
Can I return my order?
Yes. Eligible orders can generally be returned within 30 days of delivery.
How do I request a return?
Contact support@hobbyboxdepot.shop with your order number and return request before sending the product back.
When will I receive my refund?
Approved refunds are generally processed within 5–10 business days after the return has been reviewed.
What if my product arrives damaged?
Contact us as soon as possible at support@hobbyboxdepot.shop and provide your order information and photos of the damage.
How can I contact Hobby Box Depot?
You can contact us at:
Email: support@hobbyboxdepot.shop
Phone: +1 225-254-2523
Address: 72 Atilda Ave, Dobbs Ferry, New York 10522, United States